Changing systems shouldn't cost you a night's sleep
We plan the move with your team, bring your records over, train on your own cases and pick a go-live night that works for you.
Your practice, set up before go-live
Before your first shift on PIMSVETS, the things your team relies on every day are already there.
Clients and patients
Owners, pets, contact details, alerts and the history your doctors need to see.
Vaccines and reminders
Vaccine history and due dates, so reminders keep going out without a gap.
Price list and inventory
Your services, products and fees, with the linked charges your team expects.
Staff, rooms and wards
Every login, role, schedule, exam room, ward and run, set up the way you work.
Forms and templates
Consent forms, estimates and going-home instructions in your own words.
Open balances
What each client owes and any deposits they've paid, carried over to the new bill.
Every system exports differently. During planning we'll look at what your current software can export and tell you exactly what comes over before you commit.
Six steps from your old system to your first shift
Week 1
Planning call
We learn how your practice runs: shifts, wards, services and the reports you look at.
Setup
Build your practice
Staff, rooms, wards, price list, forms and TV screens set up to match how you work.
Data
Bring your records over
Clients, patients, vaccine history, reminders and balances moved from your current system.
Training
Practice on your own cases
Your team runs real cases from last week through PIMSVETS before anything goes live.
Go-live
Your first night
You pick the night. Printable downtime schedules are ready in case the internet isn't.
After
Two-week check-in
We review what's working, adjust settings and turn on the next modules when you're ready.
Nothing about switching should feel risky
You keep control the whole way through, and your team keeps working the way they already do.
- Turn modules on when you're ready; the rest stay out of the menu
- Print a downtime schedule for every patient in one click
- Every change is logged with who made it and when
- It's your data, and reports export to spreadsheets
Switching questions
Which systems can you move from?
Tell us what you use today. We'll check what it can export and show you what comes over before you sign anything.
Can we keep our old system for lookups?
Yes. You can keep your old system read-only for a while to look up older records.
Do we need new computers?
No. PIMSVETS runs in a web browser on the computers, tablets and TVs you already have.
How long does it take?
It depends on your size and how much history you bring. We'll give you a go-live date during planning.
Who does the training?
We train your team on your own cases, and every login can pick a layout that feels familiar.
What if the internet goes down?
Print a downtime schedule for every patient in one click, then catch up when you're back online.
Let's plan your move
Tell us what you use today and how your practice runs. We'll come back with a plan and a date.
