Everything a busy day practice needs
Pick General practice when you set up and PIMSVETS shapes itself around your day. The schedule is home, the menu is grouped for the front desk, and the board shows who's in the clinic right now.
A day in the clinic, start to finish
Morning
Who's working today
The schedule shows each doctor's day, open times and who's off. Online booking requests are waiting to accept.
Check-in
Kiosk or front desk
Owners check in on a tablet or at the desk. Urgent signs go straight to the top of the list.
Exam
Record and estimate
SOAP notes, vaccines and an estimate the owner signs on their phone, all in the same visit.
Checkout
A complete bill
Charges post as care is given, and a charge check runs before the owner pays.
Follow-up
Reminders and recheck
The next vaccine reminder is set on its own, and a check-in text goes out after the visit.
Closing
End-of-day close
Cash, card and checks counted against the system, with a note for any difference.
A schedule that keeps up
Appointments that know who's working, warn you when the day's running late and text the next clients in one tap.
- Staff schedules with time-off requests
- Online booking that respects your doctors' schedules
- Telemedicine visits on the same calendar
Reminders that bring clients back
Vaccine and wellness reminders go out on their own, one message per household with every pet on it.
- Text for owners who said yes, email for everyone else
- A stop link in every message, honored right away
- See how many households booked after a reminder
Wellness plans and a client portal
Monthly wellness plans with the visits and vaccines included, and a portal where owners see records, forms and bills.
- Plan payments and what's been used, per pet
- Estimates and consent forms signed on a phone
- Rabies certificates signed on screen and sent as a link
The rest of the day, handled
Everything a full-service general practice does, in the same record and on the same bill.
Dental charts
Chart every tooth, draw on the chart, and the findings turn into plain-English notes in the record.
Lab results into the record
Results land on the visit, abnormal values first, and a doctor's review files them into the chart.
Pharmacy and formulary
Prescriptions, refills and FDA label text, with dose checks against species rules.
Inventory reports
Stock value, expiring lots, what to reorder and a lot trace when a recall comes in.
Card fees, your choice
Pass the card fee on to credit card payments where it's allowed, with the notice and signs checklist built in.
Two-way texting
Text owners who agreed, keep every message in the patient's log, and honor STOP right away.
Day appointments and after-hours emergencies?
Mixed practices get both. The schedule runs the day, and the hospital board takes over when the emergencies come in.
- Switch between In the clinic now and the hospital board
- Treatment sheets for day patients and overnight stays
- Deposits and estimates for the urgent cases
- Boarding and grooming on the same bill
General practice questions
Will my front desk find it easy?
Yes. General practices get a menu grouped for the front desk, and the schedule is the first thing they see.
Can we start small?
Yes. Turn modules on when you're ready. The rest stay out of the menu.
Do we pay per user?
No. Every plan has unlimited logins for doctors, technicians, the front desk and part-timers.
Can we add urgent care hours later?
Yes. Turn on triage and the hospital board when you need them, and switch your practice type to Mixed.
See a day in your clinic in PIMSVETS
Bring tomorrow's schedule. We'll run it through with your team.
